Privacy Policy
Last Updated: March 15, 2025
At marovynthos, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our departmental budgeting services. We're committed to transparency and giving you control over your data.
Information We Collect
When you work with marovynthos, we collect information that helps us provide better budgeting services and support your financial planning needs. Here's what we typically gather:
Personal Details
Name, email address, phone number, job title, and company information you provide when setting up your account or contacting us.
Financial Information
Budget data, departmental spending patterns, and financial metrics you share to help us tailor our services to your needs.
Usage Data
How you interact with our platform, including pages visited, features used, and time spent on different sections.
How We Use Your Information
We use your information to deliver the budgeting services you've requested and to improve our offerings. This includes:
- Providing personalized departmental budget analysis and recommendations
- Sending you relevant updates about your account and our services
- Responding to your questions and support requests promptly
- Improving our platform based on how clients use our features
- Ensuring the security and proper functioning of our systems
- Complying with legal requirements and industry standards
Legal Basis for Processing
Under Australian Privacy Principles, we process your personal information based on your consent, our legitimate business interests, or when necessary to fulfill our contractual obligations to you.
Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share your data in these specific circumstances:
- With trusted service providers who help us deliver our services (like cloud hosting or payment processing)
- When required by Australian law or to respond to legal processes
- To protect our rights, property, or safety, or that of our clients
- With your explicit consent for specific purposes
- In connection with a business transfer or merger (with prior notice to you)
All third-party providers we work with are required to maintain the same level of data protection we provide and can only use your information for the specific services they perform for us.
Data Security and Protection
We've implemented comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our approach includes:
- Industry-standard encryption for data transmission and storage
- Regular security audits and vulnerability assessments
- Limited access to personal information on a need-to-know basis
- Secure backup systems with multiple recovery points
- Employee training on data protection and privacy best practices
- Multi-factor authentication for system access
While we take extensive precautions, no method of electronic transmission or storage is completely secure. We continuously monitor and update our security practices to address emerging threats.
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information. We respect these rights and make it easy for you to exercise them.
Your Rights Include:
- Access: Request copies of the personal information we hold about you
- Correction: Ask us to update or correct inaccurate information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Restriction: Limit how we process your information in certain circumstances
- Portability: Receive your data in a structured, commonly used format
- Objection: Object to processing based on legitimate interests
How to Exercise Your Rights
To exercise any of these rights, simply contact our privacy team using the details at the bottom of this policy. We'll respond to your request within 30 days and may ask for identification to ensure we're protecting your information properly.
Data Retention and Deletion
We keep your personal information only as long as necessary to provide our services and meet legal requirements. Here's our general approach:
- Active client data: Retained while your account is active and for 3 years after service ends
- Financial records: Kept for 7 years to comply with Australian tax and business laws
- Marketing communications: Until you unsubscribe or request removal
- Support records: Maintained for 2 years to help resolve any ongoing issues
- Website analytics: Aggregated data retained for 26 months
When we delete your information, we ensure it's removed from all our systems, including backups, unless we're legally required to retain certain records.
Cookies and Website Technologies
Our website uses cookies and similar technologies to improve your experience and understand how our site is used. We use different types of cookies:
- Essential cookies: Required for basic website functionality and security
- Performance cookies: Help us understand which pages are most useful
- Functional cookies: Remember your preferences and settings
- Analytics cookies: Provide insights into how visitors use our site
You can control cookie settings through your browser preferences. Disabling certain cookies may limit some website functionality, but essential features will still work.
International Data Transfers
While marovynthos is based in Australia, some of our service providers may be located overseas. When we transfer your information internationally, we ensure appropriate safeguards are in place:
- We only work with countries that have adequate privacy protections
- All providers must contractually commit to protecting your data
- We regularly review and monitor international data handling practices
- You have the right to know about and object to international transfers
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through:
- Email notification to your registered address
- Prominent notice on our website
- In-platform notifications when you next log in
Important: Continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you can close your account or contact us to discuss your concerns.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your personal information, we're here to help.